3. Close the top cover A.
4. Press the [Reset] button to reset the error and restart the job.
Operator Troubleshooting
To resolve problems:
Write down the event message number that is shown in the message on the screen.1.
2. Try to solve the problem by consulting the Troubleshooting Table.
3. Switch the inserter off and on again, to verify system operation.
4. When the error still occurs contact your service organization.
When contacting the service organization, you will also be asked
for the last error message and the software package version of the
installed software. To determine the software package version,
see Software overview.
Troubleshooting table
ReferenceRemedyPossible causeSymptom
-Connect the system
to the mains.
System not connec-
ted to mains.
The system cannot
be started after
switching on.
-Replace fuse below
power switch.
Fuse is blown.
-Close the covers.A cover is opened.
Loading Envelopes
on page 72
Check envelope feed
adjustments. Place
envelopes correctly in
hopper.
Envelopes stacked
reversed in the hop-
per.
System stops with
envelope at insert po-
sition (flap not open).
Envelope Specifica-
tions on page 143
Store envelopes ac-
cording to specifica-
tions.
Envelope flap sticks.
Envelope Specifica-
tions on page 143
Change envelopes
according to specific-
ations.
Wrong envelope type
used (not according
to specifications or
job settings).
136
| Page 136 | Jul-11-2022 07:45 | Fault Finding
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