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7. Troubleshooting
Authentication Does Not Work Properly
This section explains what to do if a user cannot operate the machine because of
a problem related to user authentication. Refer to this section if a user comes to
you with such a problem.
A Message Appears
This section explains how to deal with problems if a message appears on the
screen during user authentication.
The most common messages are explained. If some other message appears, deal
with the problem according to the information contained in the message.
Messages Causes Solutions
You do not have the
privileges to use
this function.
The authority to use the func-
tion is not specified.
• If this appears when trying
to use a function:
The function is not speci-
fied in the address book
management setting as be-
ing available. The user ad-
ministrator must decide
whether to authorize use
of the function and then
assign the authority.
• If this appears when trying
to specify a default setting:
The administrator differs
depending on the default
settings you wish to speci-
fy. Using the list of set-
tings, the administrator
responsible must decide
whether to authorize use
of the function.