Ricoh SP C250SF User Manual

Common Problems
This section explains how to troubleshoot common problems that may occur while operating the
machine.
Problem Possible cause Solution
The machine does not turn on. The power cord is not
connected properly.
• Make sure that the power
plug is firmly inserted into
the wall outlet.
• Make sure that the wall
outlet is not defective by
connecting another
working device.
The alert indicator lights up
continuously or flashes.
An error has occurred. Switch to copier mode, check
the displayed message, and
troubleshoot the problem
accordingly.
An error message appears on
the machine's screen.
An error has occurred. See page 334 "Error and
Status Messages on the
Screen".
Pages are not printed. The machine is warming up or
receiving data.
Wait until "Printing..." appears
on the screen. If "Processing..."
is displayed on the screen, the
machine is receiving data.
Pages are not printed. The interface cable is not
connected correctly.
• Reconnect the cable.
• Check that the interface
cable is the correct type.
Strange noise is heard. • The supplies or options are
not properly installed.
• The machine executes
periodic cleaning of the
interior when [Auto
Cleaning] in [System
Settings] is set to [On].
Check if the supplies or options
are properly installed.
The noise does not indicate a
malfunction. Wait until the
cleaning is complete.
10. Troubleshooting
304

Ricoh SP C250SF Specifications

General

Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	14 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Scan to	E-mail
Scan drivers	TWAIN
Image formats supported	JPG, TIF
Document formats supported	PDF
Optical scanning resolution	1200 x 1200 DPI
Faxing	-
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	200 x 100 DPI
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	30000 pages per month
Page description languages	PCL 5c, PCL 6, PostScript 3
Internal memory	256 MB
Processor family	Intel® Celeron® M
Processor frequency	400 MHz
Card reader integrated	No
Total input capacity	251 sheets
Total output capacity	- sheets
Maximum input capacity	751 sheets
Duplex media weight	60 - 90 g/m²
Paper tray media types	Bond paper, Card stock, Labels, Plain paper, Pre-Printed, Recycled paper, Thick paper, Thin paper
Paper tray media weight	60 - 160 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Product color	Black, White
Market positioning	Business
Ethernet LAN	Yes
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1300 W
Power consumption (PowerSave)	3.8 W
Power consumption (average operating)	- W
Mac operating systems supported	Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2008 R2
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	493 mm
Width	420 mm
Height	460 mm
Weight	29000 g