OpenScape Voice functions
177
Step by Step
Silent Monitoring
If this function has been configured by service person-
nel and enabled for the destination phone, you can join
an active call of an internal station and listen in un-
noticed (muted) or with the knowledge of the target
station (active).
Active silent monitoring
Station A and B are on a call. You want to listen to the
call but so that Station B does not notice but so that you
can still talk to Station A.
• You can hear and talk to station A.
• You can hear station B but cannot talk to him becau-
se he cannot hear you.
• Station A and B can hear and speak to each other.
^ Lift the handset.
j Enter the code for active silent monitoring and the des-
tination number (see code table Æ page 179). You are
connected to the call and can listen. If necessary notify
station A.
] End the silent monitoring unnoticed by replacing the
handset.
Your phone
internal station A
internal or external station B
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