Unify Wireless Service Gateway WSG User Manual

Calling
Call Diversion
Call Diversion
NOTICE: This function is system-dependent.
All incoming calls can be redirected to another handset number. The diversion is made via Calls
> Call services > Divert calls. For the details, please refer to the Call Services on page 30.
It is also possible to program a Soft key, Hot key, or Multifunction button
13
with a shortcut to the
“Call diversion” menu. For the details, refer to the Shortcuts on page 48.
NOTICE: When the handset is out of range of the VoWiFi network and the Call
Forward locally is used, the call diversion function is managed by the handset
and call diversion does not work until the handset is within the range again.
NOTICE: Call forward locally must be set by the system administrator to show
the Divert calls menu in the handset. For the details, refer to the Configuration
Manual, Unify OpenScape WLAN Phone WL4.
Divert All Calls
1) In the Call menu, select Call services > Divert calls.
2) Choose between:
• Internal to divert all incoming calls to another internal handset.
• External to divert all incoming calls to another external handset.
3) Select All calls > Edit
4) Enter the number (maximum 24 digits) to divert to.
5) To save changes, choose one of the following:
• Press OK. The check box is marked.
• Press Back. For the Save? dialog window, press Yes. The check box is marked.
Divert Calls if No Reply
To divert incoming calls to any internal or external number in case the called party cannot an-
swer, do the following:
1) In the Call menu, select Call services > Divert calls.
2) Choose between Internal and External.
3) Select No reply > Edit.
4) Enter the number (maximum 24 digits) to divert to.
5) To save changes, press OK or press Back > Yes
.
Divert Calls When Busy
To divert incoming calls to any internal or external number in case the called party is busy, do the
following:
1) In the Call menu, select Call services > Divert calls.
2) Choose between Internal and External.
3) Select When busy > Edit
.
13
Applicable to WL4 and WL4 Messaging only.
A31003-M2000-U109-01-7619, 29/04/2020
OpenScape WLAN Phone WL4, User Manual 27

Unify Wireless Service Gateway WSG Specifications

General

Brand	Unify
Model	Wireless Service Gateway WSG
Category	Telephone
Language	English