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How do you get warranty service?
To obtain warranty service in the USA,
please visit our website at
www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call
1 (800) 267-7377.
NOTE: Before calling for service, please
review the user’s manual - a check of the
Product’s controls and features may save
you a service call.
Except as provided by applicable law,
you assume the risk of loss or damage
during transit and transportation and
are responsible for delivery or handling
charges incurred in the transport of the
Product(s) to the service location. VTech
will return repaired or replaced Product
under this limited warranty. Transportation,
delivery or handling charges are prepaid.
VTech assumes no risk for damage or loss
of the Product in transit. If the Product
failure is not covered by this limited
warranty, or proof of purchase does not
meet the terms of this limited warranty,
VTech will notify you and will request that
you authorize the cost of repair prior to any
further repair activity. You must pay for the
cost of repair and return shipping costs for
the repair of Products that are not covered
by this limited warranty.
What must you return with the Product to
get warranty service?
1. Return the entire original package
and contents including the Product to
the VTech service location along with
a description of the malfunction or
difficulty; and
2. Include a “valid proof of purchase”
(sales receipt) identifying the Product
purchased (Product model) and the
date of purchase or receipt; and
3. Provide your name, complete
and correct mailing address, and
telephone number.
Other limitations
This warranty is the complete and exclusive
agreement between you and VTech.
It supersedes all other written or oral
communications related to this Product.
VTech provides no other warranties for
this Product. The warranty exclusively
describes all of VTech’s responsibilities
regarding the Product. There are no other
express warranties. No one is authorized to
make modifications to this limited warranty
and you should not rely on any such
modification.
State/Provincial Law Rights: This warranty
gives you specific legal rights, and you
may also have other rights, which vary from
state to state or province to province.
Limitations: Implied warranties, including
those of fitness for a particular purpose
and merchantability (an unwritten warranty
that the Product is fit for ordinary use)
are limited to one year from the date of
purchase. Some states/provinces do not
allow limitations on how long an implied
warranty lasts, so the above limitation
may not apply to you. In no event shall
VTech be liable for any indirect, special,
incidental, consequential, or similar
damages (including, but not limited to
lost profits or revenue, inability to use the
Product or other associated equipment,
the cost of substitute equipment, and
claims by third parties) resulting from the
use of this Product. Some states/provinces
do not allow the exclusion or limitation of
incidental or consequential damages, so
the above limitation or exclusion may not
apply to you.
Please retain your original sales
receipt as proof of purchase.
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