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Probable Causes Solutions
Application and print driver have conflicting tray
selections.
1 Check the tray selected in the print driver.
2 Access the page setup or printer settings of the
application from which you are printing.
3 Set the paper source to match the tray selected in
the print driver or set the paper source to
Automatically Select.
4 Check that you have the latest print driver
installed. For details, go to www.xerox.com/office/
6510support.
Note: To have the print driver select the tray,
set the tray used as the paper source to Auto
Selection Enabled.
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Probable Causes Solutions
Unsupported or incorrect paper. Ensure that you are using a supported paper size and
weight for 2-sided printing. Envelopes and labels
cannot be used for 2-sided printing. For details, refer
to Supported Paper Types and Weights for Automatic
2-Sided Printing.
Your printer model is not configured with automatic
2-sided printing.
Ensure that your printer supports automatic 2-sided
printing. For details, refer to Printer Configurations
and Options.
Incorrect setting. In the print driver Paper/Output tab, select
Properties→2-Sided Print.
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Probable Causes Solutions
There is an obstruction or debris inside the printer. Power off the printer, then remove the obstruction or
debris. If you cannot remove the obstruction, contact
your Xerox representative.
Xerox
®
Phaser
®
6510 Printer
User Guide
125
Troubleshooting