APPENDIX ➤ Troubleshooting En 107
FM/AM radio
USB and network
Problem Cause Remedy
FM radio reception is weak or noisy.
There is multi-path interference. Adjust the FM antenna height or orientation, or place it in a different location.
Your area is too far from the FM station transmitter.
Set “FM Mode” in the “Option” menu to “Mono” to select monaural FM radio
reception (p.71).
Use an outdoor FM antenna. We recommend using a sensitive multi-element
antenna.
AM radio reception is weak or noisy.
The noises may be caused by fluorescent lamps, motors,
thermostats, or other electrical equipment.
It is difficult to completely eliminate noise. It may be reduced by using an outdoor
AM antenna.
Radio stations cannot be selected automatically.
Your area is too far from the FM station transmitter.
Select the station manually (p.47).
Use an outdoor antenna. We recommend using a sensitive multi-element
antenna.
The AM radio signal is weak.
Adjust the AM antenna orientation.
Select the station manually (p.47).
Use an outdoor AM antenna. Connect it to the ANTENNA (AM) jack together with
the supplied AM antenna.
AM radio stations cannot be registered as
presets.
Auto Preset has been used.
Auto Preset is for registering FM radio stations only. Register AM radio stations
manually (p.48).
Problem Cause Remedy
The unit does not detect the USB device.
The USB device is not connected to the USB jack securely. Turn off the unit, reconnect your USB device, and turn the unit on again.
The file system of the USB device is not FAT16 or FAT32. Use a USB device with FAT16 or FAT32 format.
Folders and files in the USB device cannot be
viewed.
The data in the USB device is protected by the encryption. Use a USB device without an encryption function.
The network feature does not function.
The network parameters (IP address) have not been obtained
properly.
Enable the DHCP server function on your router and set “DHCP” in the “Setup”
menu to “On” on the unit (p.89). If you want to configure the network parameters
manually, check that you are using an IP address which is not used by other
network devices in your network (p.89).
The unit does not detect the PC.
The media sharing setting is not correct.
Configure the sharing setting and select the unit as a device to which music
contents are shared (p.57).
Some security software installed on your PC is blocking the access
of the unit to your PC.
Check the settings of security software installed on your PC.
The unit and PC are not in the same network.
Check the network connections and your router settings, and then connect the
unit and the PC to the same network.
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