| Advanced Call Features | 53
Before you begin
Check with your system administrator if the FAC or Transfer mode is set on your phone, and if the call park
feature has set for your phone. It is only applicable to W56H/W53H/DD phone.
Procedure
1. Go to OK > Settings > Shortcut.
2. Highlight the desired shortcut key and press Change.
3. Select Retrieve.
Note: On the DD phone, go to Menu > Features > DSS Keys to configure a Retrieve Park key.
When there is a call parked on the extension or the shared parking lot, you can press the Retrieve key
on the idle screen, and the handset will dial the configured park retrieve code.
Shared Call Appearance (SCA)
Yealink phone supports using Shared Call Appearance (SCA) to share a line. So that this line can be
registered on more than one phone at the same time. Your system administrator can set your phone to use
the shared line.
• W56H/W53H State Indicator of Shared Line
• Placing Calls on a Shared Line
• Answering Calls on a Shared Line
• Placing a Call on Public Hold
• Placing a Call on Private Hold
• Retrieving a Held Call on a Shared Line
• Barging in an Active Call on a Shared Line
• Pulling a Shared Call on a Shared Line
W56H/W53H State Indicator of Shared Line
If your system administrator assigns the shared line to your handset, the SCA with an icon is displayed on
the right soft key.
The following table shows the icon associated with the shared line:
Icons Description
The shared line is idle.
The shared line is dialing, in conversation or placed on private hold.
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