Disassembly and Repair 5
U3402A User’s and Service Guide 77
Types of Service Available
If your instrument fails during the warranty period, Agilent Technologies will
repair or replace it under the terms of your warranty. After your warranty
expires, Agilent offers repair services at competitive prices.
Extended Service Contracts
Many Agilent products are available with optional service contracts that
extend the covered period after the standard warranty expires. If you have
such a service contract and your instrument fails during the covered period,
Agilent Technologies will repair or replace it in accordance with the contract.
Obtaining Repair Service (Worldwide)
To obtain service for your instrument (in- warranty, under service contract, or
post- warranty), contact your nearest Agilent Technologies Service Center.
They will arrange to have your instrument repaired or replaced, and can
provide warranty or repair- cost information where applicable.
To obtain warranty, service, or technical support information you can contact
Agilent Technologies at one of the following telephone numbers:
In the United States: (800) 829–4444
In Europe: 31 20 547 2111
In Japan: 0120–421–345
Or use our Web link for information on contacting Agilent worldwide:
www.agilent.com/find/assist
Or contact your Agilent Technologies representative.
Before shipping your instrument, ask the Agilent Technologies Service Center
to provide shipping instructions, including what components to ship. Agilent
recommends that you retain the original shipping carton for use in
such shipments.
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