Brother MFC-8370DN Service Manual

3-24
Confidential
■ Error code 84
Paper jam in the back cover
■ Error code 85
Tray 1 is not installed into the machine
Error code 86
Tray 2 is not installed into the machine
Jam Rear
Open the Back Cover and remove the jammed paper, then press Start.
<User Check>
• Check if the paper is jammed around the opened back cover. If jammed, remove it.
Step Cause Remedy
1
Harness connection failure of relay
rear PCB ASSY.
Check the harness connection of the relay
rear PCB ASSY and reconnect it.
2
Eject actuator catching on some
position
Correct catching of the eject actuator.
3
Paper eject sensor PCB failure Check the sensor performance following
the procedure described in “Maintenance
mode 32”. If any problem occurs, replace
the relay rear PCB ASSY.
4 Main PCB failure Replace the main PCB ASSY.
No Tray
A Tray is not detected, install Tray 1.
No Tray
A Tray is not detected, install Tray 2.
<User Check>
• Check if the applicable tray is installed into the machine.
• Check if the paper is jammed in the applicable tray.
Step Cause Remedy
1
T1 PE/edge sensor PCB/
T2 PE/edge sensor PCB failure
Check the sensor performance following
the procedure described in “Maintenance
mode 32”. If any problem occurs, replace
the T1 PE/edge sensor PCB failure/T2 PE/
edge sensor PCB.
2
Harness connection failure of
T1 PE/edge sensor PCB/
T2 PE/edge sensor PCB.
Check the harness connection of the T1
PE/edge sensor PCB/T2 PE/edge sensor
PCB. and reconnect it.
3 Main PCB failure Replace the main PCB ASSY.
4
Connector 55533-1219 failure
(only Tray 2)
Replace the connector 55533-1219.

Brother MFC-8370DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Input color depth	48 bit
Optical scanning resolution	600 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4, 9, 16, 25
Copy speed (black, normal quality, A4)	28 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	20 sheets
Display	LCD
Product color	Grey, White
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Card reader integrated	-
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Dimensions (WxDxH)	531 x 451 x 475 mm
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	Scan
Power consumption (standby)	85 W
Power consumption (average operating)	680 W
Package weight	21100 g
Digital sender	No
Maximum duty cycle	- pages per month

Weight and Dimensions

Depth	443 mm
Width	390 mm
Height	442 mm