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Brother MFC-8370DN Service Manual

Brother MFC-8370DN
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3-57
Confidential
Faint print
White spots
<User Check>
- Check that the machine is installed on a level surface.
- Replace the toner cartridge with a new one.
- Clean the scanner windows of the toner unit with a soft
cloth. (Refer to Fig. 3-6.)
- The drum unit may be damaged. Replace the drum unit
with a new one.
Step Cause Check
Result
Remedy
1
Main PCB failure Is the problem solved
after replacing the main
PCB ASSY?
Yes
Replace the main PCB
ASSY.
2
Laser unit failure Is the problem solved
after replacing the laser
unit?
Yes
Replace the laser unit.
3
Toner empty
sensor failure
Is the "Toner Life End"
message indicated on
the LCD after replacing
the current toner
cartridge with a new
one?
No
Replace the toner sensor
PCB ASSY.
<User Check>
- Toner may be empty. Replace the toner cartridge with a new one.
- If the problem is not solved after printing a few pages, the drum unit
may have glue from label stock on the exposure drum surface. Refer
to the next page, and wipe it off gently with a cotton swab.
- The drum unit may be damaged. Replace the drum unit with a new
one.
Step Cause Check
Result
Remedy
1
Toner attached
on the develop
roller
Are the white spots at
42.5 mm (develop roller
circumference)
intervals?
Yes
This problem will
disappear by printing
approximate 10 pages. If
the same problem occurs,
replace the toner cartridge.
2
Drum unit
connection
failure
Are the electrodes on
the drum unit and
machine body dirty?
Yes
Clean both electrodes.
(Refer to Fig. 3-2, Fig. 3-3.)
3
Scratch and Dirt
on the exposure
drum
Are the white spots at
94.2 mm (exposure
drum circumference)
intervals?
Yes
Replace the drum unit.
4
HVPS PCB
failure
Is the problem solved
after replacing the
HVPS PCB ASSY?
Yes
Replace the HVPS PCB
ASSY.
5
Main PCB failure Is the problem solved
after replacing the main
PCB ASSY?
Yes
Replace the main PCB
ASSY.

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Brother MFC-8370DN Specifications

General IconGeneral
Duplex printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)28 ppm
Input color depth48 bit
Optical scanning resolution600 x 2400 DPI
Copier resize25 - 400 %
Maximum copy resolution1200 x 600 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4, 9, 16, 25
Copy speed (black, normal quality, A4)28 cpm
FaxingMono faxing
Fax memory500 pages
Modem speed33.6 Kbit/s
Total input capacity250 sheets
Total output capacity150 sheets
Multi-Purpose tray input capacity50 sheets
Auto document feeder (ADF) input capacity20 sheets
DisplayLCD
Product colorGrey, White
Market positioningHome & office
Display number of lines2 lines
Display number of characters16
Card reader integrated-
Sound power level (standby)30 dB
Sound pressure level (printing)56 dB
Paper tray media typesBond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizesExecutive
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 163 g/m²
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantity1
Dimensions (WxDxH)531 x 451 x 475 mm
All-in-one functionsCopy, Fax, Scan
Color all-in-one functionsScan
Power consumption (standby)85 W
Power consumption (average operating)680 W
Package weight21100 g
Digital senderNo
Maximum duty cycle- pages per month
Weight and Dimensions IconWeight and Dimensions
Depth443 mm
Width390 mm
Height442 mm

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