3-80
Confidential
■ Paper jam at the duplex scanning
11.4 Wrinkles
<User Check>
- Use the A4 or Letter size.
- Use the document without warpage.
- Use the document which is not so too thin. (thickness of paper)
Step Cause Check
Result
Remedy
1
Foreign object
inside ADF
Is there a foreign object
inside ADF?
Yes
Remove the foreign
object.
2
Switch back
sensor actuator
catching on some
position
Does the switch back
sensor actuator move
smoothly?
No
Re-assembly the switch
back sensor actuator.
3
Each flap catching
on some position
Does the each flap move
smoothly?
No
Re-assembly the flap.
4
Switch back
sensor
malfunction
Does the switch back
sensor move smoothly?
(Check it following the
procedure described in
“Maintenance mode 32”)
No
Replace the switch back
sensor.
5
Flap A (CCD
model) or switch
back flap A (CIS
model) failure
Does the flap A (CCD
model) or switch back
flap A (CIS model) move
smoothly? Is it damaged?
No
Replace the flap A. (CCD
model)
Replace the switch back
flap A. (CIS model)
6
Switch back
solenoid ASSY
failure
Does the switch back
solenoid ASSY move
smoothly?
No
Replace the switch back
solenoid ASSY.
7
Switch back roller
failure
Does the switch back
roller move smoothly? Is
it damaged?
No
Replace the switch back
roller.
<User Check>
- Check if the document is loaded into the ADF correctly.
- Check whether the document guide matches the document size.
- Check whether the document does not curl.
Step Cause Check
Result
Remedy
1
Feed roller
positioning section
failure
Is each feed roller
attached correctly section?
(Check the feed roller
position in Page 5-73
(CCD model), Page 5-129
(CIS model))
No
Re-assembly each feed
roller to the correctly
section.