Canon ImageCLASS MF4570dw User Manual

9-2
Troubleshooting
Keys to be used for this operation
When <Paper jam.> appears on the display, a paper jam has
occurred in the feeder or inside the machine. To remove the
jammed document or paper, follow the instructions on the
display. Press [ ] to view the next step.
Paper jam.
Press [ ] to
display steps.
“Document Jams in the Feeder” (→P.9-3)
“Paper Jams Inside the Machine” (→P.9-3)
IMPORTANT
If the jammed paper is torn
Remove all torn pieces to avoid further jams.
If repeated paper jams occur
Check the following.
• Ensure that the following packing material is completely
removed.
This part (a plastic part
attached to the end of
paper) is also a packing
material. Be sure to
remove it.
• Fan the paper stack and tap the edge on a flat surface to align
the paper before loading it into the machine.
• Ensure that the paper you are using meets the requirements for
use.
“Paper Requirements” (→P.2-6)
• Ensure that you have removed all scraps of paper from the inside
of the machine.
Do not touch the transfer roller (A).
Touching the transfer roller (A) may damage the machine.
(A)
NOTE
Do not force the jammed document or paper out of the
machine
Contact your local authorized Canon dealer or the Canon help line
for assistance, if needed.
Clearing Jams
WARNING
When removing the jammed document or paper
Use caution to avoid cutting your hands.
When removing jammed paper or when inspecting the
inside of the machine
Do not allow necklaces, bracelets, or other metal objects to
touch the inside of the machine, as this may result in burns
or electrical shock.
CAUTION
If loose toner comes into contact with your skin or
clothing
Wash with cold water. Avoid warm water, as this will set the
toner and cause it to stain your skin or clothing.
When removing the jammed document or paper
If paper is jammed, remove the jammed paper so that any
pieces of paper do not remain inside the machine according
to the displayed message. Also, do not put your hand in an
area other than indicated areas, as this may result in personal
injuries or burns.
Do not touch the fixing unit (A).
Touching the fixing unit (A) may cause burns as it becomes
very hot during use.
(A)

Canon ImageCLASS MF4570dw Specifications

General

Dimensions (WxDxH)	391.16 x 421.6 x 370.8 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	No
Print technology	Laser
Maximum resolution	1200 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	26 ppm
Duplex print speed (black, normal quality, A4/US Letter)	16 ppm
Printing colors	Black
Maximum duty cycle	- pages per month
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	13.5 s
Copy speed (black, normal quality, A4)	26 cpm
Scan drivers	TWAIN, WIA
Grayscale levels	256
Input color depth	24 bit
Maximum scan area	Legal (216 x 356) mm
Image formats supported	BMP, GIF, JPG, PNG, TIF
Maximum scan resolution	9600 x 9600 DPI
Faxing	Mono faxing
Fax memory	256 pages
Modem speed	33.6 Kbit/s
Fax resolution (black)	203 x 391 DPI
Total input capacity	- sheets
Total output capacity	100 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	-
Market positioning	Home & office
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	128-bit WEP, 64-bit WEP, TKIP, WEP, WPA-AES, WPA-PSK, WPA2-PSK
Power consumption (PowerSave)	4 W
Power consumption (average operating)	1090 W
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64

Summary

Before Using the Machine

Document and Paper Handling

Loading Paper

Copying

Basic Copying Method

Describes the basic procedure for copying documents using the machine.

Copy Settings

Registering Destinations in the Address Book

Address Book

Using the Fax Functions

Basic Method for Sending Faxes

Describes the basic procedure for sending faxes, including placing documents and specifying destinations.

Fax Settings

Specifying Destinations

Receiving Faxes

Describes the procedures for receiving faxes, including different receive modes and call handling.

Using the Scan Functions

Basic Operation Methods for Scanning

Details how to scan a document using the operation panel keys and specify scanner settings.

Maintenance

Cleaning the Machine

Replacing Toner Cartridges

Explains how to replace toner cartridges, including message indicators and handling precautions.

Troubleshooting

Clearing Jams

Provides solutions for paper jams in the feeder or inside the machine, with detailed removal steps.

Error Codes

Lists error codes, their causes, and recommended actions for troubleshooting fax job errors.

Check the Following First

Guides users through initial checks for common operational issues before contacting support.

Print Result Is Not Good