No. Code Character strings Cause Remedy
30 8xxx 2047 Server response time out Due to network congestion, etc.,
the response from UGW does not
come within the specified time.
(HTTPS level time out)
If this error occurs when the communication
test is being run or Service Browser is being set,
try again after a period of time.
31 8xxx 2048 Service not found There is a mistake in the UGW
URL, and UGW cannot be ac-
cessed. (Path is wrong)
Check that the value of URL of UGW (RGW-
ADR) is https://a01.ugwdevice.net/ugw/agen-
tif010.
32 8xxx 2052 URL error The data which is not URL is in-
putted into URL field.
Check that the value of URL of UGW (RGW-
ADR) is https://a01.ugwdevice.net/ugw/agen-
tif010.
33 8xxx 2058 Unknown error SOAP Client fails to obtain SOAP
Response.
Possibility of a problem in UGW
or of a temporary problem in the
network load.
Perform and complete a communication test
(COM-TEST).
34 8xxx 2063 SOAP Fault SOAP communication error has
occurred.
Check that the value of port number of UGW
(RGW-PORT) is 443.
35 xxxx xxxx Device internal error An internal error, such as memo-
ry unavailable, etc., has occurred
during a device internal error
phase.
Turn the device OFF/ ON.
Or replace the device system software. (Up-
grade)
36 xxxx xxxx SUSPEND: Initialize Failure! Internal error occurred at the ini-
tiating E-RDS.
Turn the device OFF/ ON.
*1: [Hexadecimal]: indicates an error code returned from UGW.
[Error details in UGW]: indicates error details returned from UGW.
2. Technology
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