A Message Is Displayed
This section describes some of the errors or messages.
Note
• A Support Code (error number) is displayed on the computer or on the LCD for some error or message.
For details on errors with Support Codes, refer to Support Code List.
If a message is displayed on the LCD, see below.
• A Message Is Displayed on the LCD
If a message is displayed on the computer, see below.
• The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
A Message Is Displayed on the LCD
Confirm the message and take an appropriate action.
• Check page size Press [OK]
The size of the loaded paper is different from that specified in the paper size setting.
Load the same size of paper as that specified in the paper size setting, then press the OK button.
• Data error Press [OK]
A power failure has occurred or the power cord has been unplugged when the faxes are stored in the
machine's memory.
Important
• If a power failure occurs or you unplug the power cord, all faxes stored in the machine's memory
are deleted.
• For details on how to unplug the power cord, see Notice for Unplugging the Power Cord.
Press the OK button.
After pressing the OK button, the list of the faxes deleted from the machine's memory (MEMORY
CLEAR REPORT) will be printed.
For details, refer to Summary of Reports and Lists.
• Cannot connect to the server; try again
You cannot connect to the server due to some communication error. When you have tried to access a
photo sharing site, it is possible that your photos have been deleted.
Press the OK button to dismiss the error, then try again after a while.
The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application
software usage information is scheduled to be sent every month for about ten years. The Inkjet Printer/
Scanner/Fax Extended Survey Program icon appears in the Dock when it is time to send the printer
usage information.
Read the instructions on the screen after clicking the icon, then follow the procedure below.
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