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English
Troubleshooting
Please find attached an overview of the most common problems. If you have further questions, please contact your Canton dealer, contact our
service hotline at Tel. + 49 (0) 6083 287–0 or send us an e-mail to info
@
Canton.de.
Problem Possible cause Solution
Soundbar 10 does not
respond to the remote
control.
1. Protective film not removed. 1. Remove the protective film on the remote control.
2. The battery is empty. 2. Replace the battery, make sure the polarity is correct when
inserting.
No sound. 1. Sound format of the source device
selected is incorrectly.
1. Please check the correct setting of your source device.
2. There is no signal from the player. 2. Unlock the digital output on the source device, the
volume control might be set to “zero” and must be
increased (please refer to the manual of the device).
3. Cable not connected correctly / defective
cable.
3.1. Check the connection between the player and the Soundbar
10 and replace the cable if necessary.
3.2 Make sure that the protective caps on the connectors
of the optical cable are removed.
Sound reproduction
too soft.
1. Volume of the Soundbar 10 or the source device
is set too low.
1. Increase the volume with the “Volume” button.
Increase the volume of the source device.
2. The max. possible volume was limited by means
of the “Volume” function (VOL).
2. Increase the max. possible volume according
to instructions.
Soundbar 10 does not
turn on.
1. Mains cable not connected to power outlet
and / or Soundbar 10.
1. Establish connection.
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General
Weight and Dimensions
