Before you begin
• Make sure that the phone is registered to a BroadSoft server.
• You set up a BLF list for a user of the phone on the BroadSoft server.
Procedure
Step 1 On the phone administration web page, go to Admin Login > Advanced, Voice > Att Console > General.
Step 2 Configure BLF List URI, BLF List, and Use Line Keys For BLF List as described in General, on page 340.
If you allow users to configure individual BLF keys (see Enable Users to Configure Features on Line Keys,
on page 187), we recommend setting BLF List to Hide.
Step 3 Click Submit All Changes.
Configure the Busy Lamp Field in the Phone Configuration File
If the phone is registered to a BroadSoft server, you can use the phone configuration file to configure the busy
lamp field.
Procedure
Step 1 Edit the BLF_List_URI parameter of the phone configuration file that is available in the BroadSoft server.
Step 2 Add the List URI: sip: parameter @ domain name.
The List URI must match the one defined in the BroadSoft server.
Step 3 Save the changes.
Configure a Line Key on the Phone to Monitor a Single User's Line
You can configure busy lamp field on a phone line when a user needs to monitor a coworker's availability to
handle calls.
You can configure the busy lamp field to work with any combination of speed dial or call pickup. For example,
busy lamp field alone, busy lamp field and speed dial, busy lamp field and call pickup, or busy lamp field,
speed dial, and call pickup can all be configured to work together. But speed dial alone requires a different
configuration.
Before you begin
Access the phone administration web page. See Access the Phone Web Page, on page 88.
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
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Cisco IP Phone Administration
Configure the Busy Lamp Field in the Phone Configuration File
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