Cisco 8851 Administration Guide

CHAPTER 15
Maintenance
• Basic Reset, on page 363
• Voice Quality Monitoring, on page 366
• Voice Quality Reporting, on page 367
• Cisco IP Phone Cleaning, on page 369
• View Phone Information, on page 369
• Reboot Reasons, on page 369
• Phone Behavior During Times of Network Congestion, on page 370
Basic Reset
Performing a basic reset of a Cisco IP Phone provides a way to recover when the phone experiences an error.
The reset provides a way to reset or restore various configuration and security settings.
When you set up emergency calls, the phone requests an updated location whenever a person restarts the
phone.
Note
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is applicable for your situation.
Table 28: Basic Reset Methods
ExplanationActionOperation
Resets any user and network setup
changes that you have made, but
that the phone has not written to its
Flash memory, to previously saved
settings, then restarts the phone.
Press Applications and choose
Admin Settings > Reset settings >
Cold Reboot.
Restart phone
Restores phone configuration or
settings to factory default.
To reset settings, press
Applications and choose
Admin Settings > Reset settings >
Factory Reset.
Reset settings
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
363

Cisco 8851 Specifications

General

Brand	Cisco
Model	8851
Category	IP Phone
Language	English