Chapter 6 How to Stage DHCTs
Overview
This section contains procedures for staging area personnel to stage DHCTs.
There are two possible outcomes when you stage a DHCT:
A fully staged DHCT that is set up with the current OS and some level of
authorization for services—when DHCTs are staged in this manner, the DHCT
only displays services if it is installed within the default EMM timeout period
(usually 30 days). After this timeout period, the DHCT will need to receive a hit
before it can receive any secure services. See Staging DHCTs with Services (on
page 70) for more information on fully staging a DHCT.
An instastaged DHCT that is set up with the current OS and is ready to receive
authorization for services when it boots into two-way mode the first time—these
DHCTs must be more carefully protected from theft, because they are fully
functional as soon as they are installed on a two-way capable cable connection.
See Staging DHCTs For Instastaging (on page 71) for more information on
instastaging DHCTs.
Important: Some billing systems automatically send EMMs to DHCTs when you
scan the bar code and/or when you move the DHCT from inventory to a technician's
account in the billing system. If your billing system sends EMMs to DHCTs when
you scan the bar code, make sure that the DHCTs are connected to an RF signal,
have already downloaded software, and currently display either the service
disconnect (Brick mode indicator) or the current time before you scan the DHCTs
into the billing system.
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