Dell E33S001 User Manual

6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics.
Next steps
If you cannot resolve the problem, see the Getting help section.
Troubleshooting a hard drive or SSD
Prerequisites
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all les
on the hard drive.
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Steps
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
Depending on the results of the diagnostics test, proceed as required through the following steps.
2. If your system has a RAID controller and your hard drives are congured in a RAID array, perform the following steps:
a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware
Conguration wizard to check the RAID conguration.
See the Dell Lifecycle Controller documentation or online help for information about RAID conguration.
b. Ensure that the hard drives are congured correctly for the RAID array.
c. Take the hard drive oine and reseat the drive.
d. Exit the conguration utility and allow the system to boot to the operating system.
3. Ensure that the needed device drivers for your controller card are installed and are congured correctly. For more information,
see the operating system documentation.
4. Restart the system and enter the System Setup.
5. Verify that the controller is enabled and the drives are displayed in the System Setup.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting a storage controller
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: When troubleshooting a controller, see the documentation for your operating system and the controller.
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Verify that the installed expansion cards are compliant with the expansion card installation guidelines.
5. Ensure that each expansion card is rmly seated in its connector.
6. Install the system cover.
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8. If the problem is not resolved, turn o the system and attached peripherals, and disconnect the system from the electrical
outlet.
9. Remove the system cover.
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Dell E33S001 Specifications

General

Brand	Dell
Model	E33S001
Category	Server
Language	English