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About Your DISH Account
ABOUT YOUR DISH ACCOUNT
This section describes how to order your packages and provides information on how to
find information about your DISH account.
Ordering Your Programming Packages
Before you can enjoy your new Hopper HD DVR, order your programming packages.
1 Press POWER on the front panel to turn on the Hopper.
2 Press SYSTEM INFO on the front panel to display the Hopper’s System Information menu
on the nearby TV screen.
3 Call 1-800-333-DISH (3474) and tell the Customer Service Center representative that the
system has been installed and you would like to begin receiving services. A representative
will explain the available DISH packages. Give the representative information from the
System Information screen displayed on the nearby TV, as requested.
4 The representative will send a signal via the satellite to activate your services. This pro-
cess usually takes just a few minutes.
5 If the System Information menu screen is still displayed, select Done.
Where to Find Information on Your Account
If you want to know about charges to your DISH account or if you would like to make
changes to your programming packages, be sure to have your account information handy
and choose one of the following:
• Go to our website at www.mydish.com/myaccount
• Press MENU on your remote control and then select Customer Support.
• Call the DISH Customer Service Center at 1-800-333-DISH (3474).
Note: Additional authorization may be required before certain certain types of programs
and/or optional over-the-air broadcasts can be viewed; certain additional fees may apply.
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