Troubleshooting
84
ERROR AND STATUS
MESSAGES
Table 5-3. Field Communicator error messages
General error messages Description
License file check failed - error code
x. Please contact service center to
resolve this problem.
Press OK to turn off. (Where x
indicates the test that failed.)
License file check failed during
power- up.
Warning: System incompatibility
detected - error code x. Start Listen
For PC and use the Easy Upgrade
Utility to resolve this, turn off your
Field Communicator and contact
service center to resolve this.
(Where x is an error code indicating
what the incompatibility detected
was or related errors.)
Hardware version or operating
system in your Field
Communicator is not compatible.
Installation file is corrupt - error code
x. Please call service center to
resolve this problem. Press OK to
turn off.
The installation is corrupt.
This Field Communicator is not
licensed for F
OUNDATION Fieldbus.
Your 475 Field Communicator is
not licensed for FOUNDATION
fieldbus functionality. Contact your
sales representative for
information about adding this
functionality.
The Field Communicator is not
licensed for Bluetooth
communication.
Your 475 Field Communicator is
not licensed and does not have
the necessary hardware for
Bluetooth communication.Contact
your sales representative for
information about this functionality.
The Field Communicator does not
detect a System Card. Please make
sure your System Card is properly
installed in its slot. Press OK to turn
off.
The System Card is improperly
installed in the System Card
socket or the System Card is
missing. The System Card socket
is spring-loaded. Ensure that when
you insert the System Card into
the socket, you hear a click.
Also ensure the System Card has
the metal card contacts facing up
when you insert the card. See
“Installing the System Card and
the battery” on page 21. The
System Card may be damaged if
inserted improperly.
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