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Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Remote Control Operation
Projector Parts - Remote Control
Related tasks
Replacing the Remote Control Batteries
Pairing the Projector Remote Control
Solutions to HDMI Link Problems
If you cannot control an HDMI device using the HDMI Link buttons, try the following solutions:
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Make sure the cables meet the HDMI CEC standard.
• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied
with the device for more information.
• Make sure the HDMI Link setting is set to On.
• Check if the device is available in the Device Connections list in the Settings menu. If the device
does not appear, it does not meet the HDMI CEC standards. Connect a different device.
• Make sure the connected devices are turned on and in standby status. See the documentation
supplied with the device for more information.
• If you connected a new device or changed any connections, make sure the CEC function is set for the
connected device. You may need to restart the device.
• If you have connected a speaker or receiver, set the output to PCM.
Parent topic: Solving Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Connecting to an HDMI Video Source
Where to Get Help (U.S. and Canada)
If you need to contact Epson for technical support services, use the following support options.
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