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• If almost the entire pattern is missing, see the link below for instructions on performing a Power
Cleaning.
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait
at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power
Cleaning. If there is still no improvement, contact Epson support.
Parent topic: Print Head Cleaning
Related concepts
Power Cleaning
Related references
Where to Get Help
Related tasks
Loading Paper in the Sheet Feeder
Checking the Nozzles Using the Product Buttons
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1. Make sure no product lights are indicating errors.
2. Load a few sheets of plain paper in the product.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
4. Select Head Cleaning.
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