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• macOS 10.12.x, 10.13.x, 10.14.x, 10.15.x, or 11.x: You can manually update the software by opening
the App Store, selecting Updates, searching for a software update option for Epson Software, and
selecting Update.
Parent topic: Solving Problems
Related tasks
Changing Automatic Update Options
Product Light Status
You can often diagnose problems with your product by checking its lights.
1
power light
2
Wi-Fi light
3 Wi-Fi Direct light
4
ink light
5
paper light
Light status Condition/solution
The power light is flashing The product is busy. Wait for the power light to stop flashing before
turning off the product.
The ink light is on
Initial ink charging may not be complete. See the Start Here sheet for
instructions.
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