Fujitsu LIFEBOOK U904 User Manual

Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occurs, try to correct it as described. If you fail to correct the problem, p roceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
You can contact Fujitsu Service and Support in the following ways:
• Toll f ree: 1-800-Fujitsu (1-800-838-5487)
• Website: "
http://solu
tions .us.fujitsu.com/www/conte nt/support/contact/index.php"
Please have the following information ready when you call:
• The model name and serial number of the notebook. The serial number is
located on a sticke r on the underside of the notebook.
• Notes of any message
s that appea r on the screen and information on acoustic signals.
• Any changes you have made to the hardware or software since
receiving the notebook.
• Any changes you ha
ve made to the BIOS Setup settings since r eceiving the notebook.
• Your system configuration and all peripheral devices connected to your system.
• Your sales contr
act.
Our notebooks have been designed primarily with mobile applications in mind.
This means that considerable effort has been made to optimize components and
equipment in terms of weight, space and energy requiremen ts. Depending on the
particular configuration you h ave purchased, it is possible tha t functionality may be
slightly reduced compared to a desktop PC if you are running p rocessor-intensive
gaming software, e.g. games with intensive 3D graphics. Updating your hardware with
drivers which have not been approved by Fujitsu m ay result in performance losses,
data losses or malfunction of the equipment. A list of approved drivers and current
BIOS versions can be dow nloaded from: "
http://solutions.us.fujitsu. com"
Help if problems occur
Should you encounter a problem with your co mputer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► For further clarification of the problem, contact the Fujitsu Service Desk. When you do
this, please have ready the ID number and serial number of your system.
Fujitsu 55

Fujitsu LIFEBOOK U904 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black, Silver
Housing material	Aluminium, Magnesium
Market positioning	Business
Bus type	DMI2
Stepping	D0
Tjunction	100 °C
Processor cache	4 MB
Processor cores	2
Processor model	i7-4600U
System bus rate	5 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-4600 Mobile series
Processor socket	BGA 1168
Processor threads	4
Processor codename	Haswell
Processor frequency	2.1 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	3.3 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	4x1, 2x4
Thermal Design Power (TDP)	15 W
Maximum number of PCI Express lanes	12
Motherboard chipset	-
Memory slots	1x SO-DIMM
Internal memory	10 GB
Memory clock speed	1600 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR3L-SDRAM
Memory layout (slots x size)	1 x 8 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	SATA III
Storage media	SSD
Card reader integrated	Yes
Total storage capacity	256 GB
Compatible memory cards	SD, SDHC, SDXC
Number of SSDs installed	1
Display diagonal	14 \
Display resolution	3200 x 1800 pixels
Native aspect ratio	16:9
Contrast ratio (typical)	1000:1
On-board graphics card ID	0xA16
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4400
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.3
On-board graphics card base frequency	200 MHz
On-board graphics card DirectX version	11.2/12
On-board graphics card dynamic frequency (max)	1100 MHz
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Pointing device	Touchpad
Keyboard number of keys	85
Processor code	SR1EA
Processor ARK ID	76616
Intel TSX-NI version	0.00
Processor package size	40 x 24 x 1.5 mm
Intel ME Firmware Version	9.5
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Smart Connect Technology version	1.00
Battery capacity	25 Wh
Battery life (max)	10 h
Battery recharge time	2 h
AC adapter frequency	50 - 60 Hz
AC adapter output current	3.42 A
AC adapter output voltage	19 V
Cable lock slot type	Kensington
Password protection type	BIOS, HDD, Supervisor, User
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 85 %
Sustainability certificates	RoHS, ENERGY STAR

Weight and Dimensions

Depth	229.9 mm
Width	329.9 mm
Height	15.5 mm
Weight	- g