InSite ExC
Vivid E80/E90/E95 – Service Manual 5-5
GC091052 Rev. 3
InSite ExC Definitions
Here are definitions for the different InSite ExC states:
Virtual Console Observation (VCO). Allows Technical Support
to control Vivid E80/E90/E95 functionality remotely.
Disruptive. Allows GE’s Technical Support person to connect to
your Ultrasound system via VCO, to run diagnostics directly on
your Ultrasound system, and to collect system logs. When the
Ultrasound system is in Disruptive Mode, the icons are red.
There are two disruptive states. If you see a telephone with a
clock, then the Ultrasound system is in Disruptive, Not
Connected Mode. If you see a telephone with GE, then the
Ultrasound system is in Disruptive, Connected Mode.
Non-Disruptive. Allows GE's Technical support person to look
around on your Ultrasound system, but not to perform any
service-related functions, depending on whether InSite is
connected. There are two Non-Disruptive states. If you see a
black and white icon, InSite ExC is activated, but not open for
Technical Support access. If you see a yellow icon, InSite ExC is
activated and the Technical Support person can look around on
your Ultrasound system, but cannot perform any service-related
functions.
Connected. InSite ExC is connected.
Not Connected. InSite ExC is not connected.
NOTE: When Disruptive mode has been activated or a diagnostic has
been run, the message, “Due to Service testing reboot
required,” appears in red at the bottom of the display. It is
recommended that you reboot the Ultrasound system before
use. Make sure you disable disruptive mode before rebooting or
the message will not be cleared.