8
TROUBLESHOOTING
Use this section to solve common problems with the CVE-30360 and your network.
Problem: None of the LEDs Turn On
The CVE-30360 is not receiving power, or there is a fault with the device.
1 Ensure that you are using the correct power adaptor.
Using a power adaptor other than the one that came with your
CVE-30360 can damage the CVE-30360.
2 Ensure that the power adaptor is connected to the CVE-30360 and the wall
socket (or other power source) correctly.
3 Ensure that the power source is functioning correctly. Replace any broken fuses
or reset any tripped circuit breakers.
4 Disconnect and re-connect the power adaptor to the power source and the CVE-
30360.
5 If none of the above steps solve the problem, consult your vendor.
Problem: One of the LEDs does not Display as Expected
1 Ensure that you understand the LED’s normal behavior (see LEDs on page 18).
2 Ensure that the CVE-30360’s hardware is connected correctly; see the Quick
Installation Guide.
3 Disconnect and re-connect the power adaptor to the CVE-30360.
4 If none of the above steps solve the problem, consult your vendor.
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