HP 5920 Series Troubleshooting Guide

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4. Replace the peer port with a new one to verify that the peer port is operating correctly.
5. If the problem persists, contact HP Support.
Non-HP transceiver module error message
Symptom
The output from the display logbuffer command shows that the transceiver module is not an HP
transceiver module.
<Sysname> display logbuffer
Ten-GigabitEthernet1/0/5: This transceiver is NOT sold by HP. HP therefore shall NOT
guarantee the normal function of the device or assume the maintenance responsibility
thereof!
Troubleshooting flowchart
Figure 7 Troubleshooting non-HP transceiver module error message
Solution
To resolve the problem:
1. Verify that the transceiver module is an HP transceiver module:
Execute the display transceiver interface command to view the vendor name of the transceiver
module.
[Sysname] display transceiver interface ten-gigabitethernet 1/0/1
Ten-GigabitEthernet1/0/1 transceiver information:
Transceiver Type : 10G_BASE_SR4_SFP
Connector Type : MPO
Wavelength(nm) : 850

HP 5920 Series Specifications

General

Brand	HP
Model	5920 Series
Category	Switch
Language	English