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Troubleshooting flowchart

Figure 8 Troubleshooting digital diagnosis failure on a transceiver module

Solution

To resolve the problem:

1. Verify that the transceiver module is an HP transceiver module:

Execute the display transceiver interface command to view the vendor name of the transceiver

module.

{ If the vendor name field does not display HP, replace the transceiver module with an HP

transceiver module.

{ If the vendor name field displays HP, perform the following tasks:

− Execute the display transceiver manuinfo interface command to save the transceiver

module information.

− Provide the information to HP Support to verify that the transceiver module is an HP

transceiver module. If the module is not from HP, replace it with an HP transceiver module.

2. Execute the display transceiver interface command to save the transceiver module information,

and contact HP Support to verify that the transceiver module supports the digital diagnosis

function.

<Sysname> display transceiver interface ten-gigabitethernet 1/0/1

Ten-GigabitEthernet1/0/1 transceiver information:

Transceiver Type : 10G_BASE_SR4_SFP

Connector Type : MPO

Wavelength(nm) : 850

Transfer Distance(m) : 100(OM3),150(OM4)

Digital Diagnostic Monitoring : YES

Vendor Name : HP

3. If the problem persists, contact HP Support.

HP 5920 Series Troubleshooting Guide

Other manuals for HP 5920 Series