46
Solution
To resolve the problem:
1. Verify that Layer 2 is operating correctly, as described in "Layer 2 forwarding failure."
2. Verify that Layer 3 is operating correctly, as described in "Layer 3 forwarding failure."
3. Execute the debug rxtx softcar show 1 command in en_diag view to check for software-related
packet loss.
[Sysname-diagnose] debug rxtx softcar show 1
ID Type RcvPps Rcv_All DisPkt_All Pps Dyn Swi Hash ACLmax
0 ROOT 0 0 0 300 S On SMAC 0
1 ISIS 0 0 0 200 D On SMAC 8
2 ESIS 0 0 0 100 S On SMAC 8
3 CLNP 0 0 0 100 S On SMAC 8
4 VRRP 0 0 0 1024 S On SMAC 8
5 UNKNOWN_IPV4MC 0 0 0 100 S On SMAC 8
6 UNKNOWN_IPV6MC 0 0 0 100 S On SMAC 8
7 IPV4_MC_RIP 0 0 0 150 D On SMAC 8
8 IPV4_BC_RIP 0 0 0 150 D On SMAC 8
4. If the problem persists, contact HP Support.
When you contact HP Support, provide diagnostic information if software-related packet loss
occurred.
Fan failure
Symptom
The fans do not operate correctly.
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