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Information
Do not leave your digital key (smartphone key
or card key) in the vehicle after locking or
unlocking the doors or starting the vehicle.
The doors can be locked using the switches on
the driver’s or the passenger’s doors. Always
take your digital key (smartphone key or card
key) when leaving the vehicle.
Used Vehicle/Digital Key
Maintenance
Purchasing used vehicle
Delete Digital Key Settings when
purchasing a used vehicle.
If any digital key (smartphone key or card
key) is already registered when you press
the Statr/Stop button, the message,
“Digital key(s) active” appears on the
instrument cluster once. If you sell your
vehicle or purchase a used HYUNDAI
vehicle equipped with the Digital Key
feature, confirm the message and delete
the registered smartphone key and card
key. For more information, contact the
HYUNDAI Customer Care Center. If the
card key does not work properly, delete
the card key, register the smartphone
key, and re-register the card key.
Digital Key Maintenance
If you need to have your Digital Key
System repaired or replaced, make sure
your Smartphone Key is still active. You
may have to pair your phone again using
the HYUNDAI Digital Key app.
Limitations of the System
HYUNDAI Digital Key app on the
smartphone and card key may not work if:
• HYUNDAI Digital Key app is deleted.
• Account login information for HYUNDAI
Digital Key app has expired.
• Logged in with another smartphone
instead of the registered smartphone
with the same user account.
• Smartphone rooting or app hacking is
detected.
• Smartphone battery or the vehicle
battery is discharged.
• Smartphone screen is off or locked.
• NFC or Bluetooth is turned off on the
smartphone settings.
• Smartphone’s mobile network setting is
off or airplane mode is activated.
• The card key is in a wallet or card
holder, or overlapped with other cards.
• If you use a smartphone cover that uses
wireless communication or is made of
metal, remove the smartphone cover.
The vehicle may not be controlled by the
smartphone if any of the following
occurs:
• Other smartphone functions
(calls,urgent call, audio or NFC
payment), apps, or wireless earphones
are operating.
• The digital key app function such as
basic setting or app launching is limited
by the prior policy according to the
manufacturer.
• If you have changed the smartphone
number, modify the user account
information on the HYUNDAI customer
web site.
• If the vehicle owner has changed the
smartphone, register the new
smartphone in the vehicle after
deleting the registered digital key
(smartphone).
• If a sharer have changed or reset the
smartphone, share the key again.
Information
• Do not leave the registered digital key
(smartphone key or card key) in your
vehicle. Carry it when leaving the vehicle.
Hyundai_CE_en_US.book Page 19
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