Table 3. The system is not operational
Symptom What you should do:
There is an IPL problem, the system attention light is on,
and blocks of data appear for 5 seconds at a time before
moving to the next block of data for 5 seconds, and so on
until 5 seconds of a blank control panel appears at which
time the cycle repeats.
These blocks of data are functions 11 through 13. The
first data block after the blank screen is function 11, the
second block is function 12, and so on. Use this
information to fill out Problem summary form information.
Then, perform “SP-PIP42” on page 214.
You have a power problem, the system or an attached
unit will not power on or will not power off, or there is an
SRC in function 5 (05-1xxx-xxxx).
Go to “Analyze power problems” on page 31.
There is an SRC in function 11 and the system attention
light is on.
Go to System reference codes.
There is an IPL problem (the system attention light is off)
and there is no SRC in function 5.
Go to “Analyze IPL problems” on page 18.
There is a ″Device Not Found″ message during an install
from an alternate installation device.
Go to “TU-PIP6” on page 234.
System operations have stopped or the system is in a
loop (the system attention light is off).
Go to “System hangs or loops (no SRC)” on page 26.
Table 4. Problem with the secondary partition on a system that has multiple logical partitions
Symptom What you should do:
There is a B2xx xxxx SRC on the Work with Partition
Status screen of the Primary console.
Go to System reference codes.
One or more of the following was reported:
v The console of a secondary partition was lost or is not
functioning.
v There is an SRC on the panel of an I/O expansion
tower owned by a secondary partition.
v You suspect a power problem with resources owned by
a secondary partition.
v There is an IPL problem with a secondary partition and
there is an SRC on the Work with Partition Status
screen of the Primary or secondary partition.
v The secondary partition’s operations have stopped or
the partition is in a loop and there is an SRC on the
Work with Partition Status screen of the Primary or
secondary console.
v Search the Primary partition’s service action log. Go to
“Use the service action log” on page 7.
v If you don’t find an entry in the Service Action Log of
the Primary partition then record the partition’s SRC
from the Work with Partition Status screen of the
Primary partition’s console. See iSeries
(TM)
Service
Functions
. Use that SRC and go to System
Reference Codes.
Perform service from the secondary partition unless
instructed to move to another partition.
The partition’s console is functioning and in the Work with
partition status screen in the Primary partition or
secondary partition, the state of the partition is ″Failed″ or
″Unit Attn″ and there is a system reference code. See
iSeries
(TM)
Service Functions
.
Use the partition’s SRC. From the partition’s console
search for that SRC in the partition’s Service Action Log.
Go to “Use the service action log” on page 7.
One or more of the following was reported:
v There is an IPL problem with the secondary partition
and there is no SRC displayed in the Work with
Partition Status screen.
v The partition’s operations have stopped or the partition
is in a loop and there is no SRC displayed in the Work
with Partition Status screen.
Go to “Logical partition hangs or loops (no SRC)” on
page 28.
4 iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and Isolation
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