Read this FIRST
This product might not be certied in your country for connection by any means whatsoever to
interfaces of public telecommunications networks. Further certication might be required by law
before any such connection is made. Contact IBM
®
for information.
Regulatory information
• The IBM TS4300 library must be installed in a restricted area.
• Only personnel with technical and product safety training should have access to the library.
• The library must be properly installed in an ofce or industrial environment with shielded cables and
adequate grounding of SAS interface and input power to comply with regulations and standards.
The system complies to all applicable safety standards to allow for shipments worldwide including the
America's, European Union Member States, Middle East, and Asia.
Accessing online technical support
It is the customer's responsibility to set up this tape drive or library and to ensure that the drive and
library have the latest rmware (unless a service contract is purchased).
For online Technical Support, visit http://www.ibm.com/support/.
For the latest rmware and diagnostic procedures, visit http://www.ibm.com/support/.
Contacting IBM technical support
In the US: Call 1-800-IBM_SERV (1-800-426-7378).
Note: Before you call, complete all the steps in “Contacting IBM technical support” on page 111.
All other Countries or Regions: See http://www.ibm.com/planetwide/.
Select your country, then under Technical Support, click Open Service Request.
Registering for My Notication
My Notication registration provides email notication when new rmware levels are updated and
available for download and installation. To register for My Notication:
1. Visit the web at http://www-01.ibm.com/software/support/einfo.html.
2. Click My Notications.
Note: Library rmware and tape drive rmware are veried and released together. When you are updating
to the latest rmware, verify that all installed components such as tape drives and library rmware are at
the latest levels noted on the Support website. Mixing different levels of library and tape drive rmware is
not supported and might cause unpredictable results.
Sending comments
Your feedback is important in helping to provide the most accurate and highest quality information.
Procedure
To submit any comments about this publication or any other IBM storage product documentation:
• Send your comments by email to ibmdocs@us.ibm.com. Be sure to include the following information:
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