Action Yes No
Step 3
a Remove the optional tray.
b Under the printer, check the interconnect cable for damage.
Is the cable free of damage?
Go to step 5. Go to step 4.
Step 4
Replace the interconnect cable. See
“Interconnect cable
removal” on page 188.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Reinstall or replace the optional tray.
Note: Make sure that the interconnect cable properly fits with the
socket on the optional tray.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Remove the tray insert from the source tray, and then check it for
damage.
Is the tray insert from the source tray free of damage?
Contact the next
level of support.
Go to step 7.
Step 7
Replace the tray insert.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
171 errors
171 error messages
Error code Description Action
171.82 Cooling fan error. See
“Cooling fan failure service check” on
page 128.
171.83 Cooling fan error.
171.84 Cooling fan error.
171.85 Cooling fan error.
4600-830, -835, -895
Diagnostics and troubleshooting
127