Lexmark M3250 Service Manual

900 errors
900 error messages
Error code Description Action
900.xx RIP firmware errors Go to
“System software error service check” on
page 132.
System software error service check
There are dierent types of 900.xx errors that can occur. There may be a communication problem (bad
cable, network connection, and so on) software issue, or a hardware problem with the controller board, or
ISP (internal solutions port). The communication and software aspects should be checked first. Determine
if the problem is constant or intermittent. Use the troubleshooting procedure below to isolate the issue.
Take any notes as instructed. You will need that information in the event you need to contact your next level
of support.
Before troubleshooting:
1 Perform the “Procedure before starting the 9yy service checks” on page 130.
2 Determine the operating system used when the error occurred. If possible determine whether a
PostScript or PCL file was sent to the device when the error occurred. Ask the customer which Lexmark
Solutions applications are installed on the device.
Action Yes No
Step 1
POR the printer.
Does the error remain?
Go to step 2. The problem is
solved.
Step 2
a Write down the exact 900.xx error code displayed on the
device.
b Turn o the printer.
c Clear the print queues.
d Disconnect all communication cables, and remove all memory
options.
e Remove any installed ISP.
f POR the printer into the Diagnostics menu.
Does the error remain during startup?
Go to step 3. Go to step 6.
Step 3
Check all the cables connected to the controller board for proper
connectivity.
Are the cables properly connected?
Go to step 5. Go to step 4.
4600-830, -835, -895
Diagnostics and troubleshooting
132

Lexmark M3250 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Time to first page (black, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	50 ppm
Printing colors	Black
Maximum duty cycle	175000 pages per month
Recommended duty cycle	2000 - 20000 pages per month
Number of print cartridges	1
Page description languages	-
Paper input type	Paper tray
Total input capacity	650 sheets
Total output capacity	250 sheets
Maximum input capacity	2300 sheets
Maximum number of input trays	4
Multi-Purpose tray input capacity	100 sheets
Envelopes sizes	7 3/4, 9, 10, DL
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Universal
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
USB connector	USB Type-A / USB Type-B
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Processor cores	2
Processor frequency	1000 MHz
Sound pressure level (printing)	55 dB
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Sustainability certificates	EPEAT Silver, ENERGY STAR
Power consumption (printing)	- W
Control type	Touch
Product color	Black, White
Display diagonal	4.3 \
Market positioning	Business

Weight and Dimensions

Depth	373.4 mm
Width	398.8 mm
Height	302.3 mm