Lexmark M3250 Service Manual

Diagnostics and troubleshooting
CAUTION—SHOCK HAZARD: This product uses a soft power switch. It does not physically disconnect
the input AC voltage. To avoid the risk of electrical shock, always remove the power cord from the
printer when removal of the input AC voltage is required.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock and to prevent damage to the printer,
remove the power cord from the electrical outlet and disconnect all connections to any external devices
before you connect or disconnect any cable, electronic board, or assembly.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
Troubleshooting overview
Performing the initial troubleshooting check
Before you start the troubleshooting procedures, perform the following checks:
• Use genuine Lexmark supplies and parts for the best results. Third-party supplies or parts may aect the
performance, reliability, or life of the printer and its imaging components.
• With the power cord unplugged from the electrical outlet, check that the cord is free from the breakage,
short circuits, disconnected wires, or incorrect connections.
• Make sure the printer is properly grounded. Check the power cord ground terminal.
• Make sure the power supply line voltage is within 10% of the rated line voltage.
• Make sure the machine is securely installed on a level surface in a well‑ventilated area.
• Make sure the room temperature is between 16 and 32°C (60 and 90°F) and that the relative humidity is
between 20 and 80%.
• Avoid sites generating ammonia gas, high temperature, high humidity (near water faucets, kettles,
humidifiers), cold spaces, near open flames, and dusty areas.
• Avoid sites exposed to direct sunlight.
• Make sure the paper is the recommended paper for this printer.
• Make a trial print with paper from a newly opened package, and check the result.
Fixing print quality issues
• “Initial print quality check” on page 26
• “Gray background or toner fog check” on page 27
4600-830, -835, -895
Diagnostics and troubleshooting
25

Lexmark M3250 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Time to first page (black, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	50 ppm
Printing colors	Black
Maximum duty cycle	175000 pages per month
Recommended duty cycle	2000 - 20000 pages per month
Number of print cartridges	1
Page description languages	-
Paper input type	Paper tray
Total input capacity	650 sheets
Total output capacity	250 sheets
Maximum input capacity	2300 sheets
Maximum number of input trays	4
Multi-Purpose tray input capacity	100 sheets
Envelopes sizes	7 3/4, 9, 10, DL
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Universal
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
USB connector	USB Type-A / USB Type-B
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Processor cores	2
Processor frequency	1000 MHz
Sound pressure level (printing)	55 dB
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Sustainability certificates	EPEAT Silver, ENERGY STAR
Power consumption (printing)	- W
Control type	Touch
Product color	Black, White
Display diagonal	4.3 \
Market positioning	Business

Weight and Dimensions

Depth	373.4 mm
Width	398.8 mm
Height	302.3 mm