230 paper jams
230 paper jam messages
Error code Description Action
230.03 Paper fed from the MPF never reached the sensor
(duplex).
See
“Sensor (duplex) jam at leading edge
service check” on page 90.
230.05 Paper fed from the MPF never cleared the sensor
(duplex).
See
“Sensor (duplex) jam at trailing edge service
check” on page 92.
230.13 Paper fed from tray 1 never reached the sensor
(duplex).
See
“Sensor (duplex) jam at leading edge
service check” on page 90.
230.15 Paper fed from tray 1 never cleared the sensor
(duplex).
See
“Sensor (duplex) jam at trailing edge service
check” on page 92.
230.23 Paper fed from tray 2 never reached the sensor
(duplex).
See
“Sensor (duplex) jam at leading edge
service check” on page 90.
230.25 Paper fed from tray 2 never cleared the sensor
(duplex).
See
“Sensor (duplex) jam at trailing edge service
check” on page 92.
230.33 Paper fed from tray 3 never reached the sensor
(duplex).
See
“Sensor (duplex) jam at leading edge
service check” on page 90.
230.35 Paper fed from tray 3 never cleared the sensor
(duplex).
See
“Sensor (duplex) jam at trailing edge service
check” on page 92.
230.43 Paper fed from tray 4 never reached the sensor
(duplex).
See
“Sensor (duplex) jam at leading edge
service check” on page 90.
230.45 Paper fed from tray 4 never cleared the sensor
(duplex).
See
“Sensor (duplex) jam at trailing edge service
check” on page 92.
230.91 Paper remains detected at the sensor (duplex)
after the printer is turned on.
See
“Sensor (duplex) static jam service check”
on page 93.
Sensor (duplex) jam at leading edge service check
Action Yes No
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper. See
“Avoiding jams” on page 66.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Enter the Diagnostics menu, and then navigate to:
Input tray quick print
b Do feed tests from dierent trays. Check if the same error
occurs.
Does the same problem remain?
Go to step 3. Perform the
appropriate service
check for the
specific
error.
4600-830, -835, -895
Diagnostics and troubleshooting
90