Rev:11.08.19 Page 72 CCD-0001573-08
Special Jack Error Codes
To clear special jack error code, do as follows:
1. Correct or otherwise repair the issue. See Touch Panel Error Code Chart.
NOTE: In order to clear special jack error codes the jacks need to be “homed.” In order to “home” jacks,
each jack must be able to retract a minimum of 6”.
NOTE: The Power Tongue Jack does not need to be “homed.” The Power Tongue Jack cannot be operated
from the OneControl Touch Panel or OneControl App from myRV while clearing special jack error
codes. The Power Tongue Jack can be operated using the “RET/EXT” switch on the tongue jack
during this procedure.
2. Extend all jacks to reach the 6” of minimum retract needed.
A. If required, press “EXTEND” and “FRONT” to extend the front jacks. Refer to “Operation -
OneControl Touch Panel” and “Operation - OneControl App. from myRV" sections.”
B. Press “EXTEND” and “REAR” to extend the rear jacks (if required). Refer to “Operation - OneControl
Touch Panel” and “Operation - OneControl App. from myRV" sections.”
3. Press “ENTER” to AUTO RETRACT. The jacks will retract until they reach the hard current limit. The
Power Tongue Jack will perform an automatic grounding during the AUTO RETRACT sequence.
4. The jacks are now “homed” and the special jack error code will be cleared.
Touch Panel Error Code Chart
Touch Panel Message? What Is Happening? What Should Be Done?
***ERROR***
Left-Front Jack Fault
Right-Front Jack Fault
Left-Rear Jack Fault
Right-Rear Jack Fault
Tongue Jack Fault
Error at a specific jack
(left front, right front, left
middle, right middle, left
rear, right rear, tongue).
Hall signal issue (open,
short, malfunction or loss
of communication); open
or short circuit between
controller and motor.
Check voltage at the battery under load.
Check harness connections at controller and at jack.
Check harness for damage.
Check fuses at controller.
Repair or replace as necessary.
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