Connect ID 40-55
User guide
129
Troubleshooting
Problem Possible cause Remedy / Instructions
The TV set switches off automatically. The automatic shutdown switches off the
TV set to save energy after 4 hours of inacti-
vity as soon as at least one signal input group
is set up in the energy efficient mode Home
Mode.
Using automatic shutdown is recommended
for the purposes of energy saving and safety.
All menus are displayed in the wrong langu-
age.
The menu language was set incorrectly. Set the menu language:
Press HOME key. Call last menu item
(bot-
tom left). Mark the fourth item from above in the
following list and move to next column to the
right. Call first list item with OK. Select the lan
-
guage and confirm it with OK.
General problems when connecting external
devices via an AV input.
The Signal type is set incorrectly. Set the correct signal type (System settings
ט Connections ט AV connection settings
טSignal type).
If AV standard or Signal type is set to
“Automatic” then this can lead to false detec-
tions with non-standard signals. In this case
standard and signal must be set according to
the information in the operating manual of the
external device.
With Teletext various characters are displa-
yed incorrectly.
The wrong character set has been set in the
System settings.
Set the correct character set: System set-
tings ט Control ט more ... ט Standard
Teletext ט Character set ט Standard or
select the appropriate character set.
Errors occurred when running a CA module. Switch the TV set off. Remove the CA-module
from the TV set. Wait a few seconds. Reinsert
the CA module. Switch the TV set on again.
No sound via the external digital audio am-
plifier.
The external digital audio amplifier does not
support the selected sound format (Dolby
Digital, dts, MPEG).
Set PCM stereo on the DVD player in the
sound selection. For DVB stations switch
Language/Sound
A programmed recording was not made. The provider deleted the programme from
the EPG data, for example due to a pro-
gramme change.
The station from which the recording was
made does not support automatic time
control (Accurate Recording).
Only the broadcasting organisations are re-
sponsible for transmitting data for the auto-
matic time control. The availability of the
appropriate data cannot be guaranteed.
There is no start or end of a programmed
recording although the automatic time
control
(Accurate Recording) was used.
The transmission time of the program was
delayed and the channel from which the recor-
ding was made has not updated the data.
Only the broadcasting organisations are re-
sponsible for transmitting data for the auto-
matic time control. The availability of the
appropriate data cannot be guaranteed.
No IP address will be issued to your TV set in
spite of automatic IP configuration.
No DHCP server is working on your network. Set up a DHCP server.
Assign the IP addresses for the TV set manu-
ally.
Despite video or music file being played back,
no sound can be heard.
a) The TV set is set to mute or the volume has
been turned down too much.
b) An audio device that does not exist or that
is not connected, is registered under
System settings ט Connections ט
Sound components (e.g., HiFi/AV am-
plifier).
a) Increase the volume by pressing the V+ key
on the remote control for a longer time. This
will also cancel any mute setting.
b) Connect the audio device and switch it on.
In the Sound components wizard change
back to TV speakers.
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