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MTS Systems Exceed 40 Series User Manual

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MTS Exceed™ Series 40 Product Manual
8
If You Contact MTS by Phone
Technical Support
Know relevant
computer information
For a computer problem, have the following information available:
Manufacturers name and model number
Operating software type and service patch information
Amount of system memory
Amount of free space on the hard drive where the application resides
Current status of hard-drive fragmentation
Connection status to a corporate network
Know relevant
software information
For software application problems, have the following information available:
The software application’s name, version number, build number, and (if
available) software patch number. This information can typically be found
in the About selection in the Help menu.
The names of other applications on your computer, such as:
Anti-virus software
Screen savers
Keyboard enhancers
Print spoolers
Messaging applications
If You Contact MTS by Phone
A Call Center agent registers your call before connecting you with a technical
support specialist. The agent asks you for your:
Contact number
Name
Company name
Company address
Phone number where you can be reached
If your issue has a notification number, please provide that number. A new issue
will be assigned a unique notification number.
0Exceed product manual.book Page 8 Wednesday, August 27, 2014 2:55 PM

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MTS Systems Exceed 40 Series Specifications

General IconGeneral
BrandMTS Systems
ModelExceed 40 Series
CategoryTest Equipment
LanguageEnglish

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