Getting Started with the Polycom
Companion
Topics:
▪ Install Application Software
▪ Check Application Version
▪ Send Application Log Files
The Polycom Companion enables you to update firmware and manage the Polycom EagleEye Mini USB
camera, Poly Studio USB video bar, and Poly EagleEye Cube USB camera from a local PC or Mac.
Note: These devices are hereinafter referred to as USB devices.
Install Application Software
You can download the Polycom Companion software from Polycom Support.
Make sure that your computer already installs Microsoft
®
DirectX and display driver before you install
Polycom Companion software.
Note: For more device management features, update your Companion App to the latest version.
Procedure
1. Go to Polycom Support to get the software.
2. Select a version according to your operating system, then download the installation package to
your local disk.
Installation Package Formats
Format User Type Operating System
.exe IT administrator
End users
Windows
.dmg End users Mac
3. Launch the installation package and follow the onscreen instructions.
Check Application Version
You can find the Polycom Companion version in the application.
Procedure
1. Open the Polycom Companion application.
4