16.3P
oweruptroubleshooting
Productdoesnotturnonorkeepsturningoff
P
ossiblecausesPossiblesolutions
Blownfuse/tripped
break
er.
1.Checkconditionofrelevantfusesandbreakers
andconnections,replaceifnecessary.(Refer
totheTechnicalSpecificationsectionofyour
product’sinstallationinstructionsforfuse
ratings.)
2.Iffusekeepsblowingcheckforcabledamage,
brokenconnectorpinsorincorrectwiring.
P oor/damaged
/insecurepower
supplycable/
connections
1.Checkthatthepowercableconnectoris
correctlyorientatedandfullyinsertedintothe
displayconnectorandlockedinposition.
2.Checkthepowersupplycableandconnectors
forsignsofdamageorcorrosion,andreplace
ifnecessary.
3.Withthedisplayturnedon,tryflexingthepower
cableneartothedisplayconnectortoseeif
thiscausestheunittorestartorlosepower.
Replaceifnecessary.
4.Checkthevessel’sbatteryvoltageandthe
conditionofthebatteryterminalsandpower
supplycables,ensuringconnectionsaresecure,
cleanandfreefromcorrosion.Replaceif
necessary.
5.Withtheproductunderload,usinga
multi-meter,checkforhighvoltagedrop
acrossallconnectors/fusesetc,andreplace
ifnecessary.
Incorrectpower
connection
Thepowersupplymaybewiredincorrectly,ensure
theinstallationinstructionshavebeenfollowed.
Productwillnotstartup(restartloop)
P
ossiblecausesPossiblesolutions
P
owersupplyand
connection
Seepossiblesolutionsfromthetableabove,entitled
‘Productdoesnotturnonorkeepsturningoff’.
Softwarecorruption1.Intheunlik
elyeventthattheproduct’ssoftware
hasbecomecorrupted,trydownloadingand
installingthelatestsoftwarefromtheRaymarine
website.
2.Ondisplayproducts,asalastresort,attemptto
performa‘PoweronReset’.Beawarethatthis
willdeleteallsettings/presetsanduserdata
(suchaswaypointsandtracks),andrevertthe
unitbacktofactorydefaults.
Performingapoweronresetontouchonlydisplays
Important:
•Beforeperformingapoweronresetensureyouhavebackedupyour
settingsanduserdata(waypoints,routesandtracks)toamemorycard.
•Y oumayalsowanttosaveanycrashlogsthatarestoredonyourdisplay
tomemorycardforfuturereference..
1.Switchoffpoweratthebreakertoensurethatthedisplayiscompletely
poweredoff,andnotinStandbymode.Alternatively,removethepower
cablefromthedisplay.
2.Poweronyourdisplay,andwithinapproximately10seconds,swipeyour
fingerfromrighttoleft(oppositedirectiontopoweringon)acrossthe
[Power]buttonswipearea5times.
Recoveryoptionsaredisplayed.
3.Swipeyourfingerfromrighttolefttwicetohighlight[Wipedata/factory
reset].
4.Swipeyourfingerfromlefttorightoncetoaccept.
5.Swipeyourfingerfromrighttoleftoncetohighlight[Y es].
6.Swipeyourfingerfromlefttorightoncetorestoreyourdisplaytofactory
defaultsettings.
7.When[Datawipecomplete]isdisplayed,swipeyourfingerfromleftto
righttorestartyourdisplay.
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