Troubleshooting When Using the Printer Function
50
4
Alert Messages
This section describes the machine alert messages.
Message Cause Solution
Cannot connect
with the wireless
card. Turn the
main power switch
off, then check
the card.
/
Prob-
lems with the
wireless card.
/
Problems with the
wireless board.
• IEEE 802.11b interface unit
was not inserted when the
machine was turned on, or it
was pulled out after the ma-
chine turned on.
• The settings are not updated
although the unit is detected,
or errors are found while ac-
cessing the unit.
Turn off the machine and check
the IEEE 802.11b interface unit is
inserted correctly. Then, turn the
machine on again. If the message
appears again, call your service
representative.
Problems with
IEEE 1394 Board.
An error may have occurred in
the IEEE 1394 board.
Turn off the main power switch,
and back on again. If the message
appears again, contact your serv-
ice representative.
LProblem with
Hard Disk.
An error has occurred in the hard
disk drive.
Turn off the main power switch,
and back on again. If the message
appears again, contact your serv-
ice representative.
The entered
password is in-
correct.
The password of the encrypted
PDF file has been entered incor-
rectly.
Enter the correct password.
USB has a problem.
An error has occurred in the USB
interface.
Turn off the main power switch,
and back on again. If the message
appears again, contact your serv-
ice representative.
Hardware Problem:
Ethernet
An error has occurred in the Eth-
ernet board.
Turn off the main power switch,
and back on again. If the message
appears again, contact your serv-
ice representative.
You do not have
the privileges to
use this function.
Use of this function is restricted. Contact the administrator.
Authentication
has failed.
• The login user name or pass-
word entered is incorrect.
• The machine currently cannot
perform authentication.
• Check your login user name
and password.
• Contact the administrator.
Parallel I/F
board has a
problem.
An error has occurred in the par-
allel interface board.
Turn off the main power switch,
and back on again. If the message
appears again, contact your serv-
ice representative.
Printer font error.
An error has occurred in the font
settings.
Contact your service representative.
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