Ricoh Aficio C2500 User Manual

Troubleshooting When Using the Scanner Function
66
5
When You Cannot Send Scanned Files
The following sections explain likely causes of and solutions for Network Deliv-
ery and E-mail Sending-related problems.
When Stored Files Cannot be Accessed
This section explains likely causes of and possible solutions for job access-relat-
ed problems.
When You Cannot Browse the Network to Send a Scanned File
This section explains likely causes of and possible solutions for the Browser Net-
work failing to operate when files are sent.
When the TWAIN Driver Cannot be Started
This section explains likely causes of and possible solutions for the TWAIN driv-
er failing to operate.
Problem Cause Solution
The stored file is locked
and is not accessible.
The file, which is password pro-
tected, is locked because the pass-
word was incorrectly entered ten
times.
Contact the administrator.
Problem Cause Solution
The network cannot be
browsed when specify-
ing the destination fold-
er.
The following machine settings
may not be correct:
• IPv4 address
• Subnet Mask
Check the settings. See “Network
Settings”, General Settings
Guide.
Problem Cause Solution
The Scanner Properties
dialog box cannot be
displayed.
Advanced encryption has been
specified in the extended security
setting.
For details about the extended se-
curity setting, contact an admin-
istrator.

Ricoh Aficio C2500 Specifications

General

Print Technology	Laser
Print Speed	25 ppm
Copy Speed	25 cpm
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Fax Resolution	200 x 200 dpi
Max Paper Size	A3
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Connectivity	USB 2.0, Ethernet
Operating System Compatibility	Windows, Mac
Paper Capacity	250 sheets

Summary

When the Machine Does Not Operate as Wanted

Indicators

Displays indicators shown on the machine for user guidance.

Checking Machine Status and Settings

Allows checking the machine's system status and various information.

When an Indicator to the Right of a Function Key is Lit

Troubleshooting steps when a function key indicator is lit.

When You Have Problems Operating the Machine

Explains common problems and messages encountered during operation.

When a Job is Not Performed

Explains issues when a machine job is not executed as expected.

Troubleshooting When Using the Copy Function

When a Message Appears

Explains causes and solutions for copy function error messages.

When You Cannot Make Clear Copies

Troubleshooting steps for unclear or poor quality copies.

When You Cannot Make Copies as Wanted

Addresses issues related to copy output not meeting expectations.

When Memory is Full

Solutions for problems arising when the machine's memory is full.

Troubleshooting When Using the Facsimile Function

Adjusting the Volume

Guide to adjusting various sound volumes on the machine.

When a Message Appears

Explains common messages and their solutions for facsimile issues.

When You Cannot Send or Receive Fax Messages as Wanted

Troubleshoots transmission and reception problems for facsimile.

When Memory is Full

Solutions for facsimile function problems when memory is full.

If an Error Report is Printed

Explains actions when an error report is printed for facsimile.

Troubleshooting When Using the Printer Function

When a Message Appears during Installation of the Printer Driver

Steps to resolve messages during printer driver installation.

If USB Connection Fails

Troubleshooting guide for USB connection issues with the printer.

When a Message appears

Displays machine status and alert messages for printer issues.

Checking the Error Log

How to check the error log for printing issues.

When You Cannot Print

Procedures to follow if printing does not start.

Troubleshooting When Using the Scanner Function

When Scanning is Not Done as Expected

Explains causes and remedies for unexpected scan results.

When You Cannot Send Scanned Files

Addresses issues with sending scanned files over the network or via email.

When Stored Files Cannot be Edited

Solutions for problems editing stored files via TWAIN driver.

When the Network Delivery Function Cannot be Used

Troubleshooting for issues with the network delivery function.

Operations are Not Possible When Messages Appear

Explains issues when machine operation is blocked by messages.

When a Message is Displayed

Explains various error messages encountered during scanner operations.

Adding Paper, Toner and Staples

Loading Paper

Procedures for reloading paper when it runs out.

Changing the Paper Size

How to change paper size for different trays.

Adding Toner

Explains adding and storing toner.

Maintenance

How to adjust color registration and gradation.

Adding Staples

Explains what to do when staples need replacing.

Replacing the Stamp Cartridge

Guide for replacing the stamp cartridge.

Clearing Misfeeds

Removing Jammed Paper

Instructions for removing jammed paper from the machine.

Removing Jammed Staples

Procedures for removing jammed staples.

Removing Punch Waste

Steps to remove punch waste from the finisher.

Remarks

Machine Placement and Environment

Precautions for installation, movement, and disposal.

Machine Maintenance and Cleaning

Procedures for cleaning machine parts like glass and feeders.