Troubleshooting When Using the Printer Function
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4
When You Cannot Print
Use the following procedures if printing does not start even after performing
[Print].
Problem Cause Solution
Printing does not start. The power is off. Check the cable is securely
plugged into the power outlet
and the machine. Turn on the
main power switch.
Printing does not start. The machine is set to “Offline”. Press {Online} key.
Printing does not start. The cause is displayed on the dis-
play of the control panel.
Check the error message or warn-
ing status on the display panel
and take the required action.
Printing does not start. The interface cable is not connect-
ed correctly.
Connect the interface cable se-
curely. If it has a fastener, fasten
that securely as well. See “Con-
necting to the Interfaces”, Gener-
al Settings Guide.
Printing does not start. The correct interface cable is not
being used.
The type of interface cable you
should use depends on the com-
puter. Be sure to use the correct
one. If the cable is damaged or
worn, replace it. See “Connecting
to the Interfaces”, General Set-
tings Guide.
Printing does not start. The interface cable was connect-
ed after the machine was
switched on.
Connect the interface cable before
turning on the machine.
Printing does not start. If the machine is operating in an
extended wireless LAN, failure to
print might result from a weak
wireless signal.
To check signal status, press {Us-
er Tools / Counter / Enquiry} key,
and then press [System Settings]
on the display panel. On the [In-
terface Settings] tab, select [IEEE
802.11b], and then press [Wireless
LAN Signal]. If signal quality is
poor, move the machine to a loca-
tion where radio waves can pass
or remove objects that might
cause interference.
(You can check signal status only
when using wireless LAN in the
infrastructure mode.)
Printing does not start. If the machine is operating in an
extended wireless LAN, SSID set-
tings are incorrect.
Check using the machine's dis-
play panel that the SSID is cor-
rectly set. See “Network
Settings”, General Settings
Guide.
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