Ricoh Aficio C2500 User Manual

Troubleshooting When Using the Scanner Function
68
5
When a Message is Displayed
This section explains likely causes of and possible solutions for error messages
that may appear on the machine's control panel.
When a Message is Displayed on the Control Panel
This section explains causes and remedies if an error message appears on the
display of the control panel.
Important
❒ If an error message that is not included in this section appears, turn off the
main power switch of the machine, and then turn it on again. For information
about how to turn off the main power switch, see About This Machine.
Message Cause Solution
Connection with
LDAP server has
failed. Check
the server sta-
tus.
A network error has occurred
and connection has failed. Try the
operation once more.
Try the operation once more. If
the message is still shown, the
network may be crowded. Check
the information of System Set-
tings. See “System Settings”,
General Settings Guide.
LDAP server au-
thentication has
failed. Check
the settings.
The user name and password dif-
fer from those set for LDAP Au-
thentication.
Make settings correctly for the
user name and the password for
LDAP server authentication.
The destination
list has been
updated. Speci-
fied destina-
tion(s) or
sender's name
has been
cleared.
A specified destination or send-
er's name was cleared when the
destination list in the delivery
server was updated.
Specify the destination or send-
er's name again.
Updating the
destination list
has failed. Try
again?
A network error has occurred. Check whether the server is con-
nected.
The destination
list has been
updated. Speci-
fied destina-
tion(s) or
sender's name
has been
cleared.
The destination list is being up-
dated.
If a destination or sender's name
was already selected, re-select it
after this message disappears.

Ricoh Aficio C2500 Specifications

General

Print Technology	Laser
Print Speed	25 ppm
Copy Speed	25 cpm
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Fax Resolution	200 x 200 dpi
Max Paper Size	A3
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Connectivity	USB 2.0, Ethernet
Operating System Compatibility	Windows, Mac
Paper Capacity	250 sheets

Summary

When the Machine Does Not Operate as Wanted

Indicators

Displays indicators shown on the machine for user guidance.

Checking Machine Status and Settings

Allows checking the machine's system status and various information.

When an Indicator to the Right of a Function Key is Lit

Troubleshooting steps when a function key indicator is lit.

When You Have Problems Operating the Machine

Explains common problems and messages encountered during operation.

When a Job is Not Performed

Explains issues when a machine job is not executed as expected.

Troubleshooting When Using the Copy Function

When a Message Appears

Explains causes and solutions for copy function error messages.

When You Cannot Make Clear Copies

Troubleshooting steps for unclear or poor quality copies.

When You Cannot Make Copies as Wanted

Addresses issues related to copy output not meeting expectations.

When Memory is Full

Solutions for problems arising when the machine's memory is full.

Troubleshooting When Using the Facsimile Function

Adjusting the Volume

Guide to adjusting various sound volumes on the machine.

When a Message Appears

Explains common messages and their solutions for facsimile issues.

When You Cannot Send or Receive Fax Messages as Wanted

Troubleshoots transmission and reception problems for facsimile.

When Memory is Full

Solutions for facsimile function problems when memory is full.

If an Error Report is Printed

Explains actions when an error report is printed for facsimile.

Troubleshooting When Using the Printer Function

When a Message Appears during Installation of the Printer Driver

Steps to resolve messages during printer driver installation.

If USB Connection Fails

Troubleshooting guide for USB connection issues with the printer.

When a Message appears

Displays machine status and alert messages for printer issues.

Checking the Error Log

How to check the error log for printing issues.

When You Cannot Print

Procedures to follow if printing does not start.

Troubleshooting When Using the Scanner Function

When Scanning is Not Done as Expected

Explains causes and remedies for unexpected scan results.

When You Cannot Send Scanned Files

Addresses issues with sending scanned files over the network or via email.

When Stored Files Cannot be Edited

Solutions for problems editing stored files via TWAIN driver.

When the Network Delivery Function Cannot be Used

Troubleshooting for issues with the network delivery function.

Operations are Not Possible When Messages Appear

Explains issues when machine operation is blocked by messages.

When a Message is Displayed

Explains various error messages encountered during scanner operations.

Adding Paper, Toner and Staples

Loading Paper

Procedures for reloading paper when it runs out.

Changing the Paper Size

How to change paper size for different trays.

Adding Toner

Explains adding and storing toner.

Maintenance

How to adjust color registration and gradation.

Adding Staples

Explains what to do when staples need replacing.

Replacing the Stamp Cartridge

Guide for replacing the stamp cartridge.

Clearing Misfeeds

Removing Jammed Paper

Instructions for removing jammed paper from the machine.

Removing Jammed Staples

Procedures for removing jammed staples.

Removing Punch Waste

Steps to remove punch waste from the finisher.

Remarks

Machine Placement and Environment

Precautions for installation, movement, and disposal.

Machine Maintenance and Cleaning

Procedures for cleaning machine parts like glass and feeders.