Technical Bulletin PAGE: 1/2
Reissued: 19-Jan-15
RTB Reissue
The items in bold italics have been corrected or added.
Subject: Firmware Release Note: Printer
From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Mechanical
Paper path
Product Safety
Electrical
Transmit/receive
Other (Firmware)
Service manual revision
Retrofit information
Tier 2
This RTB has been issued to announce the firmware release information for the Printer.
Note: Definition of Availability of RFU via @Remote
“Available”: The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Modified Points or Symptom Corrected
If the "Store and Skip Errored Jobs" function is enabled on a printer that has
an HDD installed and a job is sent to the printer while the device is in sleep
mode, the job will be changed to a hold job instead of printing.
SP5-490-001 (MF Key Card: Job Permit Setting) is now available.
Note: Previously, this SP could only be used on machines sold in Japan.
Symptom corrected:
1. The Compulsory Security Stamp is not printed under the following conditions:
- "Compulsory Security Stamp: Printer" is enabled in the Administrator Tools of
System Settings.
- The printer displays one of the following languages: Simplified Chinese,
Traditional Chinese, Korean, Thai, Hebrew, Arabic, or Turkish.
(GFPR#RA13100005)
2. The printer might stall when one of the following is performed:
- Printing without storing jobs that contain exclusions when using the "Card
Authentication Package V2", "Enhanced Locked Print NX V2", "Card
Authentication Package Enterprise Server V2", or "Enhanced Locked Print
NX Flex Server V2" setting.
- Printing a webpage from the browser on the operation panel.
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