Technical Bulletin PAGE: 1/2
Subject: Cannot pull out the paper tray unit Recovery method
From: 1st Tech Service Sect., MFP/P Tech Service Dept.
Mechanical
Paper path
Product Safety
Electrical
Transmit/receive
Other ( )
Service manual revision
Retrofit information
Tier 2
SYMPTOM
The paper tray cannot be pulled out.
CAUSE
The user closes the tray with force, which causes the stretch pin [A] to ride up on the
stretch unit [B]. The mechanical interference between these parts prevents the tray from
being pulled out.
SOLUTION
Do the following procedure.
1. Pull out the the paper tray as far as possible.